Local: Mon, Wed & Fri
East Coast: Wed & Fri
Port Alfred/GHT: Tue & Fri
Fort Beaufort: Mon & Tue
Transkei: Tue & Thu
Queenstown: Tue & Thu

RESPONSIBILITIES

• Contact potential or existing customers to inform them about a product.
• Answer questions about products or the company
• Ask questions to understand customer requirements and making sales
• Keep in contact with the team on your daily progress and sales
• Take and process orders in an accurate manner
• Handle any problems that may arise to maintain the company’s reputation
• Go the “extra mile” to meet customers’ needs and sales quota
• Keep records of calls and sales and note useful information

REQUIREMENTS AND SKILLS

• Must have previous experience as FMCG telesales representative or other sales/customer service role
• Must have references to prove your previous work experience
• Good knowledge of relevant computer programs and telephone etiquette
• Ability to learn about products and services and describe/explain them to existing and potential customers
• Excellent knowledge of English. Afrikaans and Xhosa will be an added advantage
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• Time management and Administration skills are vitally important and self management.
• Adaptability is essential